Topic: Resource Management
As companies are increasingly becoming nimble in their approaches to work and embracing change more often, ensuring people are working on the right things at the right time becomes a critical piece of the planning puzzle. But how do you know who is working on what beyond the next few weeks? Also, with priorities continually shifting, do you even have enough of the right people to staff projects while also managing the day to day and keeping the lights on?
In this interactive session, we will uncover what resource management is and should be at both the project and enterprise level. We will discuss best practices, what not to do, and how to think through the organizational change aspects of rolling out or maturing resource management processes and reporting. Finally, we will look at the problem from a tool aspect and using ServiceNow PPM, illustrate scenarios around the "in the weeds" aspects of allocating people to work and reporting on resource capacity up the chain of command so proper prioritization decisions can be made.
|5:30 - 6:00||
Registration, Networking, & Dinner
|6:00 - 6:15||
Announcements, Opening Comments & Sponsor Introductions
|6:15 - 8:15||
Presentation (break at mid-point)
What Is Resource Management? o Define The Work o Define The Process The Resource Management Office o Operating Model o Process And Reporting Organizational Change Management o How Do We Get There?
|8:15 - 8:30||
Meeting Wrap-up & Give-Aways
Darren has spent more than 20 years managing multiple disparate IT technologies and operations, including dev ops, big data, software development, infrastructure operations, and third-party software implementations. Whilst at Rego, Darren led the formation of the PPM Data and Analytics line of business, and most recently began assisting clients implement Application Portfolio Management tools and processes. With a BS in Information Sciences from Carroll University and a Six Sigma Green Belt, he brings significant knowledge in data analytics, application portfolio management, desktop and application virtualization, agile methodologies, global operations management, and client customer relationships. Outside of work Darren’s interests are just as varied. He is a self-proclaimed early adopter of technology and loves photography, reading, basketball, his family, and piloting Quadcopters.
Chuck is a Senior IT Sales Executive with over 25 years of sales and account leadership experience, specializing in managing, developing and growing IT/professional services and teams throughout the U.S. His expertise encompasses project budget, large account management, managing multi-faceted delivery, recruiting and operations teams. His ability to develop strong client relationships results in high client satisfaction. He has experience working in the Public Sector, Financial Services, Pharma and Insurance. Chuck lives in Melbourne, Florida and enjoys surf fishing, fitness training and the beach.