Planning is a part of everything we do, especially in this new world of engagement.  Project Manager and Business Developers across a span of industries are constantly moving the pieces in their plan to fit.  In this discussion, you will learn what key strategies are necessary to create a smoother transition from one pivot point to the next whether you are overseeing an IT Integration or planning an HR Event, how and when to move is all strategy and planning.

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Through personal case study research into the construction project of the Montreal "Big-O" Olympic Stadium, Tina will demonstrate the benefits of servant leadership and customer-centric project management, in ensuring positive return on customer investment.